Privacy Policy

1. Introduction
We are committed to protecting and preserving the privacy of our visitors and customers when using our website and services. This Privacy Policy explains how we collect, use, disclose, and protect your personal data. By using our website and services, you consent to the collection and processing of your information in accordance with this policy.

2. Information We Collect
We may collect, store, and use the following types of personal information:

• Information You Provide to Us:

  • Contact details (such as name, email address, phone number)

  • Billing and payment information

  • Appointment booking details

  • Health-related information (only where necessary and with your explicit consent)

• Information We Automatically Collect:

  • Technical data (such as IP address, browser type, operating system, device information)

  • Usage data (such as pages visited, time spent on the site, interactions with content)

  • Cookies and tracking data (for analytics and website functionality)

3. Why We Collect This Information
We collect this information to:

• Provide and manage our services effectively

• Process payments and schedule appointments

• Communicate with you regarding bookings, inquiries, or important updates

• Improve our website and enhance customer experience

• Ensure security and prevent fraudulent activity

• Comply with legal and regulatory requirements

4. Payment Information
All payments are processed securely through trusted third-party payment providers. We do not store your full payment card details. Any transactions are encrypted and handled in compliance with industry standards to protect your financial information.

5. Data Sharing and Disclosure
We do not sell or share your personal data with third parties for marketing purposes. However, we may share your information with:

• Payment processors to facilitate transactions

• Healthcare professionals where necessary for service delivery (with your consent)

• Legal authorities if required by law

• Secure third-party hosting and analytics providers for website functionality and improvements

6. Data Security
We take appropriate technical and organisational measures to safeguard your data from unauthorised access, loss, or misuse. However, no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

7. Your Rights Under UK GDPR & Data Protection Laws
You have the following rights concerning your personal data:

• Access: You can request a copy of your personal data.

• Correction: You can request corrections to inaccurate information.

• Deletion: You can request that we delete your data, subject to legal obligations.

• Restriction: You can request limitations on how we process your data.

• Objection: You can object to certain data processing activities.

• Data Portability: You can request a copy of your data in a machine-readable format.

To exercise any of these rights, please contact us using the details below.

8. Minors' Data Collection
Our website and services are not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it.

9. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience and for analytical purposes. You can adjust your cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.

10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. If significant changes are made, we may notify you via email or other appropriate means.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at: hello@momentumpodiatry.co.uk .